Automation IG is committed to providing top quality service for all of our products and systems.  We can also offer support on non-Automation IG equipment.

For support on Automation IG systems such as robotically integrated systems, tube benders, weld cells, and assembly machines please contact your project manager, call our main line, or email support@automationig.com.  Be prepared to provide information regarding which system you are contacting us about, and a description of the problem.  Depending on the nature of the problem, Automation IG can troubleshoot over the phone, initiate remote support through the OI-15, or send technicians.

For support on Automation IG products such as the OI-15, Weld Monitor, Automation IG Terminals, Automation IG Clamps, or Automation IG machined components please call our main line or email support@automationig.com.  Be prepared to provide information regarding which product is requiring service and as good of a description of the problem as possible.  Depending on the nature of the problem, Automation IG can troubleshoot over the phone, initiate a repair and/or send a loaner, or send a technician.

For support on non-Automation IG products please contact sales@automationig.com to determine if Automation IG would be a good fit for your support needs.